Our residential management company focuses on serving the needs of absentee owners who hold investment properties in Minneapolis. We are here to provide you with meticulous management services to afford you peace of mind and comfort in knowing your property is guarded with a watchful eye. By keeping our finger on the pulse of technology, we have streamlined the way investment apartments are managed, thereby ensuring your rental income is maximized, while keeping operating expenses to a minimum.
We have curated a menu of services that make owning an investment property accommodating to your livelihood. Our services include the following:
Rent Invoicing and Collection:
Gone are the days of writing a monthly rental check and dropping it in the mail. We have fully automated the way payments are handled. Tenants can access their monthly rental invoice by logging into our website. From there, they can schedule recurring payments and select a method that meets their needs via a credit card, checking, or savings account. They can also find up to minute statements that reflect balances due such as applicable charges for utilities and a breakdown of previous payments made. If payment is not received by the 5th of the month, tenants will receive an email notification and follow up phone call.
Our clients have the ability to select our firm to accept and make payments on their behalf for invoices associated with running an apartment, townhome or single family home. We review each bill to ensure a reasonable charge has been made and keep an eye out for price overages.
Tenant Screening and Requests:
A proper and respectful tenant is vital to your investment. We have a trusted vetting protocol in place to screen each applicant’s background. Additionally, tenants have access to our team 24 hours a day through email, phone and our website. It’s our stance that all tenant requests should be received and responded to within 24 hours.
Maintenance and Work Orders:
A timely response to maintenance issues that arise can mean the difference of a minor malfunction turning into a monumental disaster. Work orders can be submitted by tenants through our website. Tenants have the capability to upload photos and videos so our team can respond in an effective manner.
Our leasing team has a strong comprehension of the rental pricing market. When it’s time for tenants to renew a lease, we assist in executing lease extensions or if we are tasked to locate a new tenant, a detailed pricing review of your property will provide a current market value analysis and recommendation.
A post lease walkthrough is conducted with the tenant present at the time of inspection. We document your property report and make it accessible through your online account for review. Should you choose to withhold a tenant’s security deposit for repairs, we obtain estimates and coordinate repairs on your behalf and make the necessary deduction from the security deposit. Lastly, we oversee turnover services such as carpet cleaning, painting and minor repairs needed.
Annual Statement Preparation:
Keeping track of your properties financials are readily available through online owner income and expense statements, which are accessible 24 hours a day. Year end tax statements are prepared on your behalf.
We offer routine quarterly inspections of your property. A member of our team will conduct a thorough walkthrough to verify its condition and provide a detailed report.
Personal Property and Furniture Procurement:
If furnishings are offered as part of your property rental, we will keep a detailed report of all items and ensure they are signed off by the tenant at the start of the lease date so there is no dispute at lease end. Our staff can help advise on furniture staging to help maximize your rental income.